This privacy policy describes how De Matteo Uomo Srl collects, uses and discloses your personal information when you visit or make a purchase on the site

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information on what personal information we collect and why.

About the device

  • Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
  • Purpose of collection: to load the site accurately for you, and to perform analyses on the use of the site to optimize our site.
  • Source of Collection: Automatically collected when you access our site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify.

Order Information

  • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
  • Source of collection: Collected by you.
  • Disclosure for a business purpose: Shared with our processor Shopify.

Customer Support Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you

Sharing personal information

We share your personal information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy .
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may opt-in to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page.

You can opt out of targeted advertising:

Use of personal information

We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

Legal basis

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data on the following legal bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Conservation

When you place an order through the site, we will retain your personal information for our records unless and until you ask us to delete it. For more information about your right to erasure, see the "Your Rights" section below.

Automated decision making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or similarly significantly affects you. We engage in fully automated decision-making that has a legal or similarly significant effect using customer data.

Our Shopify processor uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Your rights

If you are a resident of the EEA, you have the right to access the personal data we hold about you, to transfer it to a new service, and to ask that your personal data be corrected, updated, or deleted. If you would like to exercise these rights, please contact us via the contact information here sitodematteo@gmail.com

Your personal data will initially be processed in Ireland and will then be transferred outside of Europe for storage and further processing, including to Canada and the United States.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to keep re-entering this information whenever you come back to the site or browse from one page to another. Cookies also provide information about how people use a site, for instance whether it is their first time or whether they are a repeat visitor.

Do not track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at sitodematteo@gmail.com